Our Service Process
From the first call to the final follow-up, our service process is why we know your system will be up and running in no time.
Our Service Process
From the first call to the final follow-up, our service process is why we know your system will be up and running in no time.
The Walley’s™ Possibilities
Step #1: Which Service?
Diagnostic
Our Unlimited Diagnostics Service™ is just one low, flat charge – no matter how long it takes. Guaranteed.
Repair
After we diagnose the problem, we’ll give you a price to fix it. Once you approve, we will get to work.
Maintenance
Never be surprised by HVAC failure. Schedule routine maintenance where we inspect & maintain it.
Set Point™
Coming soon – Walley’s™ new maintenance plans will be loaded with discounts & fun perks. Stay tuned!
Diagnostic
Our Unlimited Diagnostics Service™ is just one low, flat charge – no matter how long it takes. Guaranteed.
Repair
After we diagnose the problem, we’ll give you a price to fix it. Once you approve, we will get to work.
Maintenance
Never be surprised by HVAC failure. Schedule routine maintenance where we inspect & maintain it.
Set Point™
Coming soon – Walley’s™ new maintenance plans will be loaded with discounts & fun perks. Stay tuned!
Step #2: Meet & Greet
Getting a hold of Walley’s™ is easy. You can call, email, or stop by the office. And, if you’re reading this, just click the “Book Online” in the top right corner of the page.
We’re family around here. When you reach out, you’ll get a prompt and friendly response. We want to hear from you.
Step #3: Your Appointment
Assessment
Our friendly Service Coordinators will assess whether you need a repair, a replacement, or maintenance.
Scheduling
We can be there Same Day, Next Day, Any Day, or Yesterday.™ We work around your schedule and needs.
Confirmation
After you’re scheduled, look out for an email confirming your appointment and with some tips to best prepare.
No Surprises
Life happens. Reschedule with no cancellation fee. We always call/text 30 minutes before our scheduled window.
Assessment
Our friendly Service Coordinators will assess whether you need a repair, a replacement, or maintenance.
Scheduling
We can be there Same Day, Next Day, Any Day, or Yesterday.™ We work around your schedule and needs.
Confirmation
After you’re scheduled, look out for an email confirming your appointment and with some tips to best prepare.
No Surprises
Life happens. Reschedule with no cancellation fee. We always call/text 30 minutes before our scheduled window.
Step #4: We Arrive
Our fully licensed and certified technicians will promptly arrive at your home with a truck fully prepared with tools customized for your appointment. Sit back & relax – we’ve got this.
We come fully prepared for every job (and then some). Around here we call it Tech, Training, Truck, Tools.™ A job well-done.
Psst…What If We’re Late?
Pigs fly & we’ll credit you with a discount!
What Happens When We Show Up?
We arrive on time, and if we don’t, then we’ll credit you with a discount.
The Result: A Premium Experience
First Class Service from the First Call to the Final Follow-Up.™
Ways to Pay
All your favorites. We take cash, checks, and wires too.
Hear What Others Are Saying
Hear What Others Are Saying
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